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Terms & Conditions

1. Introduction

Welcome to Sites by Steven (the "Designer"). These Terms & Conditions govern your use of my services. By accessing or using any services provided by the Designer, you (the "Client") agree to comply with these terms. If you do not agree to these Terms & Conditions, you may not use the Designer’s services.

 

2. Services Provided 

Sites by Steven provides:

  •  Website design (built exclusively on Wix)

  •  SEO optimization for better search visibility

  •  Google Business Profile (GBP) optimization to enhance local rankings

Additional services may be offered based on client needs.

 

3. Payment Terms

  • Website Only Plans: Require a non-refundable deposit of $400 to begin work, with the remaining balance due upon project completion before the website is made live.

  • GBP Optimization & Website + GBP Bundle Plans: Require a 50% non-refundable deposit before work begins, with the remaining balance due before final optimizations are applied.

  • Payments must be made via Cash, Debit, Credit, Bank Transfer, or Check.

  • Late payments may result in project delays or suspension of services until payment is received.

  • All pricing is subject to change but will not affect ongoing contracts.

 

4. Revisions & Edits

  • Each project includes three rounds of revisions unless otherwise stated.

  • Additional revisions beyond the agreed scope will incur an extra charge of $50 per revision. Bulk pricing is available:

    • 3 additional revisions for $120 (save $30)

    • 5 additional revisions for $175 (save $75)

  • Edits requested after final approval may require a new service agreement.

 

5. Client Responsibilities

  • Clients must provide all necessary materials (content, images, branding) in a timely manner.

  • Failure to provide content within 30 days may result in project delays or termination without refund.

  • Clients are responsible for maintaining their website unless they opt for a maintenance plan.

  • For GBP optimization, the Client retains full control of their profile at all times.

 

6. Ownership & Intellectual Property

  • Upon full payment, clients receive full ownership of their website.

  • I retain the right to use completed projects in portfolios or promotional materials.

  • Clients may not resell or redistribute any custom-designed elements without my permission.

 

7. Website Hosting & Third-Party Services 

  • Sites by Steven builds websites exclusively on Wix. Clients are responsible for purchasing a Wix hosting plan, which is separate from the design fee.

  • The Designer is not responsible for third-party services, including:

    • Wix hosting fees, policy changes, or outages

    • Domain registration or renewal issues

    • GBP suspensions, removals, or algorithm changes by Google

    • Third-party plugins, integrations, or external service failures (e.g., reservation or delivery platforms)

 

8. Termination & Refund Policy

  • If the Client cancels before any work has begun, they are entitled to a full refund.

  • Website Only Plans: The $400 deposit is non-refundable once work has started, as it covers project planning and initial setup.

  • GBP Optimization Only and Website + GBP Bundle Plans: The 50% deposit is non-refundable once work has started, as it covers research, setup, and initial optimizations.

  • If the Client cancels before final optimizations are applied, no further payments are required.

  • If the Client fails to provide necessary business details within 30 days, the project may be delayed or terminated without refund.

 

9. Liability Disclaimer

  • The Client retains full control over their Google Business Profile at all times.

  • The Designer does not guarantee specific search rankings or business results.

  • The Designer is not responsible for any business losses, downtime, or third-party service disruptions, including but not limited to issues related to Wix hosting, outages, policy changes, or feature limitations.

  • The Client is responsible for ensuring all provided business details and website content comply with Google’s, Wix’s, and third-party platform policies.

 

10. Modifications to Terms

  • The Designer reserves the right to update these Terms & Conditions at any time.

  • Continued use of services after changes means the Client accepts the revised terms.

 

11. Contact Information

For any questions about these Terms & Conditions, please contact steven@sitesbysteven.com.

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